Speak Up: Talking with Your Sovel's Auto Service Service Advisor

May 14, 2023

About 80% of the vehicles on Novi roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. Othe... More

On Board Diagnostics for Your vehicle

January 1, 2023

Today we're going to talk about on-board diagnostics and the questions we hear from folks around Novi, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic sc... More

Ethics of Automotive Repair in Novi

June 26, 2022

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Novi automotive service and repair industry hasn't been given a pass either.Unfortunately, every ... More

Questions to Ask Your Novi Service Advisor

April 17, 2022

We find that a lot of Novi drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's ... More

Novi Customer Detective Work

June 2, 2019

One might say the most challenging part of being an automotive service technician at Sovel's Auto Service is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track ... More

Arrive Alive in Novi

May 19, 2019

We've all seen drivers do crazy things while driving to or from Novi. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan roads.The truth is that all of us ar... More

What You Need to Know from Your Sovel's Auto Service Service Advisor

December 30, 2018

Novi drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service ad... More

On Board Diagnostics for Novi Motorists

December 2, 2018

Some Novi vehicle owners wonder why Sovel's Auto Service and other Novi auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Sovel's Auto Service for a tricky automotive problem shouldn't be a surprise. In the Novi area, automotive diagnostics can cover quite ... More

Service Center Standard and Procedures

October 22, 2018

All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Novi automotiv... More

What Novi Customers like About Us at Sovel's Auto Service

November 13, 2016

A big part of the service we provide at Sovel's Auto Service for our Novi customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Novi area customers. Even though we try to be proactive in our Sovel's Auto Service autom... More