Service Standards
One might say the most challenging part of being an automotive service technician at Sovel's Auto Service in Novi is diagnosing a problem before it can be fixed.Cars in Michigan are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's c...
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Posted in Service Standards
on June 02, 2019
We've all seen drivers do crazy things while driving to or from Novi. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we e...
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Posted in Service Standards
on May 19, 2019
Novi drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the servi...
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Posted in Service Standards
on December 30, 2018
Some Novi vehicle owners wonder why Sovel's Auto Service and other Novi auto repair shops charge a fee for vehicle diagnostics.Receiving a diagnostic charge at Sovel's Auto Service for a tricky automotive problem shouldn't be a surp...
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Posted in Service Standards
on December 02, 2018
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how the...
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Posted in Service Standards
on October 22, 2018
A big part of the service we provide at Sovel's Auto Service for our Novi customers is education. We want you to feel confident with your service decisions.And we're always open to questions from our valued Novi area customers. Even though we try to be proactive in our Sovel's Auto Service autom...
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Posted in Service Standards
on November 13, 2016
There are some things drivers should know about Novi car service and repair. First and foremost, Sovel's Auto Service cares about you and your family's safety. And we really appreciate your business. Sovel's Auto Service in Novi want...
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Posted in Service Standards
on June 07, 2016
When you drop your vehicle off at Sovel's Auto Service in Novi, they don't just poke around under your hood looking for stuff to do. Sovel's Auto Service professionals have lists and procedures they follow for different types of service. First of all, your Novi service center will note the mileag...
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Posted in Service Standards
on May 16, 2016
When your SUV has a problem, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in Novi, you need to back on the road as soon as possible – with the problem fixed right the first time. If you’ve ever checked into some of the tech...
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Posted in Service Standards
on October 22, 2015
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